Privacy Policy

Last updated: January 15, 2024

At Veo3 ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform and services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

  • Account Information: When you create a Veo3 account, we collect your name, email address, username, and password.
  • Profile Information: You may choose to provide additional profile information such as a profile picture, bio, or social media links.
  • Content: We collect the prompts, images, and other content you provide when using Veo3 to generate videos.
  • Payment Information: When you purchase a subscription or credits, we collect billing information. Payment processing is handled by secure third-party providers.
  • Communications: We collect information when you contact our support team, participate in surveys, or communicate with us.

Information Collected Automatically

When you use Veo3, we automatically collect certain information, including:

  • Usage Data: Information about how you interact with our platform, including features used, videos generated, and performance metrics.
  • Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
  • Log Data: Server logs that record information about your use of our services, including access times and referring URLs.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve Veo3's services
  • Process your video generation requests
  • Manage your account and provide customer support
  • Process payments and prevent fraud
  • Send you technical notices, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Analyze usage patterns to improve our AI algorithms and user experience
  • Develop new features and services
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, and payment processing.
  • Legal Requirements: When required by law or in response to valid legal requests.
  • Protection of Rights: To protect the rights, property, or safety of Veo3, our users, or others.
  • Business Transfers: In connection with any merger, acquisition, or sale of assets.
  • Consent: With your explicit consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication procedures
  • Employee training on data protection
  • Secure data centers with physical security measures

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct inaccurate information.
  • Deletion: You can request deletion of your personal information, subject to certain exceptions.
  • Portability: You can request a copy of your data in a machine-readable format.
  • Opt-out: You can opt-out of marketing communications at any time.
  • Cookie Preferences: You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Our legitimate business purposes
  • Your requests for data deletion

International Data Transfers

Veo3 operates globally, and your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Veo3 is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your visit to our site and other sites on the Internet. You may opt out of personalized advertising by visiting Google's Ads Settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of Veo3 after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Additional Rights for EU Residents

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to object to processing
  • The right to restrict processing
  • The right to lodge a complaint with a supervisory authority

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know what personal information we collect
  • The right to delete personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

By using Veo3, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.